Here you can find the FAQs
The questions that we have been asked most often are summarized for you.

How much are the shipping costs?

Please lookup at the shipping details.
You can find informations HERE

What are the payment options?

We currently offer bank transfer and Paypal as payment options.

When does the order arrive?

It depends on your location.
You can find shipping details HERE

How safe is shopping at Is my data safe?
 Our shop is SSL-protected, whereby the data between your browser and the server are encrypted and you can therefore shop without danger.
What happens after my purchase at
After your order and payment is received by us, we will pack the goods for you on same day and hand them over to the shipping service provider (DHL).

You will be informed about each step by email.
Will I receive an invoice?

You will receive a delivery note and an invoice.
The invoice will be sent to you by our new shop system by e-mail.


Can I speed up the process when I pay by bank transfer?

Simply send us a confirmation of payment by e-mail to and your goods will be shipped shortly thereafter.

How do I get you the best?

You can reach us the best by writing a mail at